Stakeholder Feedback & Grievance Mechanism

) akota Biochar is committed to conducting its carbon removal activities responsibly and transparently. We welcome ongoing feedback, questions, or concerns from local communities, landowners, suppliers, and other stakeholders affected by or interested in Dakota Biochar’s biochar production.

How to submit a grievance or feedback

If you have a concern, complaint, or comment related to this project, including but not limited to environmental impacts, social impacts, safety, or project operation,  please contact us using any of the methods below:

  • Email: Fill out the form below.
  • Phone: (612) 269-4161
  • Mail: 1118 W Main St, Rapid City, SD 57701
  • In person / on-site contact: Brad Walton

Feedback may be submitted anonymously if preferred.

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What happens after you submit a grievance

  1. We will acknowledge receipt within 3 business days.
  2. We will review the concern and, where needed, gather additional information.
  3. We will respond with our findings and any proposed resolution within 30 business days.